A WELL-ORGANISED PROCESS

We like to work very efficiently, but we’re not rigid. Whatever stage you’re at, we’re happy to step in – from initial consultation and briefing to space planning, design and construction.

Briefing

We can develop a brief with you or work from a brief that you or a third party provide. 

We can also work from a supplied design scheme (see the design stage below to see how we take it from there).

Space analysis

We meet you in the early stages to talk through your needs and objectives and look at the options for your existing or future space.

Space plan

Based on the brief, we develop a space plan for your approval showing how the space could be divided up and used. 

If you’re trying to decide which space to take, or whether or not to move, we can help by providing options for each space you’re considering.

Budget

We give you a realistic budget for approval based on the space plan.

Design

We move on to design how the space will look, including fixtures, finishes and other specifications. 

As well as creating a design scheme value engineered to fit your budget, we can widen your options by presenting schemes or variations above or below your budget. 

If you’re supplying the design scheme, we can look at ways to:

• Enhance quality without increasing the budget

• Make cost savings without compromising the design or quality

• Flesh out aspects that are still conceptual

Detailed costings

We provide detailed costs that reflect the design scheme(s) so you have a clear cost plan to work with. 
 

Preparation & approvals

Before starting on site we ensure everything’s in place. For example, we:

• Create a detailed programme of works

• Schedule tradespeople

• Apply for planning permission, building regulations approval and other statutory requirements

• Prepare health and safety documents

• Set up the site so work can begin

Construction

Each job has a project manager and full-time site manager. Both are key to ensuring your project runs smoothly, follows current CDM guidelines and stays on track in terms of cost, timings and quality. 

They also make sure we:

• Hold productive weekly site meetings

• Keep the site clean and protected

• Minimise disruption to avoid affecting your business continuity

• Manage risks carefully and follow our health and safety plan

• Respond quickly to any issues that arise

• Liaise effectively with landlords, other tenants, local authorities and other parties

We are ISO 9001 and ISO 14001 compliant, CHAS and SafeContractor accredited and members of the CITB. Our health and safety advisor also makes regular inspections and reports on all our sites.

Handover & aftercare

Before leaving the site we ensure we’ve got your full approval on the project. So you can move in and get straight to work if it’s a CAT B fit-out, or begin promoting or filling the space if it’s a CAT A project. 

You and your landlord (if applicable) will get a health and safety file, which will incorporate an operation and maintenance manual and include:

• The information you need to maintain your new offices and use them safely

• Final certificates

• Technical accreditations

• As-built drawings

This isn’t the end, though. We view our aftercare service as being as important as the job itself, and are always on hand to support you with maintenance, repairs and any other issues that arise.